Leadership shoulders the primary responsibility for ensuring that the organizational Vision and Values and Goals are not just communicated effectively but also embraced and translated into action. This involves aligning individual choices and actions with the broader organizational objectives. Delving deeper, the effectiveness of communication is closely tied to how well leaders align with the […]
In a world where achieving success often feels like an uphill battle, mastering mindful perseverance can be a game-changer. This powerful combination of sustained effort and conscious awareness allows individuals to reach their goals while maintaining balance and mental well-being. Simran, who recently won a gold medal for India, exemplifies mindful perseverance, demonstrating how this […]
Delegation: While coaching someone the person mentioned that he does not have time to complete his daily tasks and he was struggling with time management. Probing revealed that he was not delegating enough. Further probing revealed the following concerns: He is nervous about letting go. He thinks he can do it better. He is […]
Sustainable leadership is a mindset that cares not just about the economic wealth of the stakeholders but also concerned about the social and environmental wealth of the society. It is a futuristic and “I care” outlook that enables the leaders to go beyond their comfort zone, see beyond their silos, and stretch themselves to connect […]
Isn’t responsibility a key component of Leadership so why do we talk about responsible leadership? To get the answer, it is important that we understand the definition of Responsible Leadership and then we will get the answer on its own. Responsible Leadership is not positional leadership, it is more about personal choice where the person […]
The business of banking is different from all other types of businesses in terms of ownership patterns and governance structure thus Banking leaders need to incorporate multiple leadership approaches to lead their institutions. The performance yardsticks for banking, a highly regulated and supervised industry, are clearly different. To ensure competitive advantage, bank leaders must be […]
“While capital, financial, administrative, control, and technology issues are sporadically debated on and commented on, the new challenge of leadership in PSU banks begs a serious consideration in the intellectual arena. Apart from ownership, ethical challenges, tenure, and compensation structure, there are a host of other leadership dimensions that needs discussion and awareness.” Mrutyunjay Mahapatra […]
The change in the external environment brings opportunities or challenges for any individual or business. Contextual leadership is a mindful and pre-emptive mind-set that enables the organisational leadership to understand and define the context and also to develop the anticipatory skills necessary to detect changes in its environment that may impact the organisation’s achievement of […]
The biggest challenge and the biggest opportunity for Banking Sector – Meeting Customer Expectations
The banks’ customers have very varied demographics, ranging from businessmen to salaried personnel, an uneducated farmer to a corporate CEO, and the most interesting and contrasting set is that banks have customers who are Baby Boomers and older members of Gen X who typically value human interaction and prefer to visit physical branch locations and […]
Banks’ function is to accept deposits and make loans. They act as safe stores of financial wealth for savers and as sources of loans for borrowers. So the major business of banks is that of a financial intermediary between savers and borrowers. Hence, we can understand that the banking industry’s purpose is to provide Safety and […]